Privacy Policy

1. Who is responsible for your data (Data Controller)

The data controller responsible for the processing of personal data on this website is:

Anna Heinrichs
(Anna Holistic Coaching)
Zum Aap 11
46284 Dorsten, Germany
Email: info@holistic-coaching-anna.com

2. Hosting

This website is hosted by Squarespace, Inc. ("Squarespace"), a US-based provider. When you visit this site, Squarespace automatically collects certain technical information (such as your IP address, browser type, device information, and the pages you visit) in server log files, in order to operate and secure the website.

Where personal data is transferred to Squarespace in the United States, this transfer is based on appropriate safeguards under Art. 46 GDPR, such as Standard Contractual Clauses. You can find more information in Squarespace's own Privacy Policy.

3. Contact Form

If you use the contact form on this website, we collect the information you voluntarily provide, such as your name, email address, and the content of your message. We use this data solely to respond to your inquiry.

• Legal basis: Art. 6(1)(b) GDPR (steps prior to entering into a contract) or Art. 6(1)(f) GDPR (legitimate interest in responding to inquiries), depending on the nature of your message.
• Retention: We store your message and contact details only for as long as necessary to process your inquiry, unless a longer retention period is required by law or you request otherwise.

4. Booking an Appointment via Cal.com

To book a session with us, this website uses the scheduling service Cal.com, provided by Cal.com, Inc. When you book an appointment, the following data may be collected and processed by Cal.com on our behalf:

• Your name and email address
• The date, time, and type of appointment selected
• Any additional information you provide in the booking form (e.g. notes or reasons for the session)
• Technical data such as your IP address and time zone, used to schedule the appointment correctly

This data is used exclusively to schedule, confirm, and manage your appointment, including sending you calendar invitations and reminder emails.

• Legal basis: Art. 6(1)(b) GDPR (performance of a contract or steps prior to entering into a contract).
• Third-party processing: Cal.com may process data on servers located outside the European Economic Area (EEA). Where this is the case, appropriate safeguards (such as Standard Contractual Clauses) are used. For details, please refer to Cal.com's Privacy Policy.

5. Cookies and Consent Management

This website uses cookies and similar technologies to ensure core functionality, to understand how visitors use the site, and to support features such as the contact form and appointment booking. Some cookies are strictly necessary for the website to function; others are used only with your consent.

5.1 Consent Management (Cookiebot)

We use Cookiebot, a consent management platform provided by Cybot A/S (part of Usercentrics), to inform you about the cookies used on this website and to obtain your consent where required. When you first visit this website, a cookie banner allows you to accept, decline, or customize which categories of cookies are used. Cookiebot itself sets a cookie (CookieConsent) to remember your choice.

You can review or change your consent at any time by clicking the small privacy icon displayed in the corner of this website. This reopens the consent settings and lets you update your preferences.

For more information, see Cookiebot's own Privacy Policy.

5.2 Overview of Cookies Used

For a complete, automatically updated list of all cookies currently used on this website — including their provider, purpose, and expiry — please see our Cookie Declaration page. This list is generated by our consent management platform, Cookiebot, and reflects the most recent scan of this website.

In summary, the cookies used on this website fall into the following categories:

• Necessary: Required for core functionality such as security (CSRF protection), the contact form, spam protection (Google reCAPTCHA), and appointment booking via Cal.com.
• Statistics: Used by Squarespace Analytics to understand how visitors use this website.

6. Spam Protection (Google reCAPTCHA)

To protect our contact form from automated abuse (spam and bots), we use Google reCAPTCHA, a service provided by Google Ireland Limited (or Google LLC in the US). reCAPTCHA analyzes visitor behavior to distinguish humans from automated systems.

• Legal basis: Art. 6(1)(f) GDPR (legitimate interest in protecting our website from spam and abuse).
• Data transfer: Google may process data on servers located in the United States. Where this is the case, appropriate safeguards (such as Standard Contractual Clauses) are used. For details, see Google's Privacy Policy.

7. Your Rights Under the GDPR

If you are located in the European Economic Area, you have the right to:

• Request access to the personal data we hold about you (Art. 15 GDPR)
• Request correction of inaccurate personal data (Art. 16 GDPR)
• Request deletion of your personal data (Art. 17 GDPR)
• Request restriction of processing (Art. 18 GDPR)
• Object to processing based on legitimate interest (Art. 21 GDPR)
• Request data portability (Art. 20 GDPR)
• Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at [email].

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The date at the top of this page indicates when it was last updated.

10. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact us at info@holistic-coaching-anna.com.